During 2017-18, we talked to local people to hear their experiences about local NHS services, and to explain the pressures for change (see the tab below).
Called Resetting Healthcare in Corby, the focus of our conversation was on services based at your GP surgeries and at Corby Urgent Care Centre.
There were several phases to this engagement. You can see reports on them here:
- Phase 1 – Jan - March 2017.
- Phase 2 – October - December 2017.
- Phase 3 – February - April 2018.
The scale of this conversation was unprecedented in the history of the NHS in Corby:
- 2,450 – people engaged face-to-face
- 65,000 – people reached online (via the CCG website and social media)
- 50 – different venues and groups visited (many more than once)
- More than 90 – different organisations and groups contacted
Following a judicial review on the future of Corby Urgent Care Centre, the CCG has run a process to find an organisation to operate the UCC from April 2019. There has also been a second procurement for an extended hours primary care contract – offering appointments for GP services in the evenings and at weekends.
We also set up a new Patient Reference Group for people who’d like the opportunity to have a greater say in decisions about the local NHS. Click here if you'd like to have your views heard.
Pressures for Change
There are important reasons why services in Corby have to change:
- You have told us that getting access to GP-related services (primary care) can be difficult.
- Services must adapt to Corby’s growing population. Larger numbers of children and older people generate greater demand for healthcare, but use services in different ways. General practices need more time to keep those with complex needs well and out of hospital, while anyone should be able to get an on-the-day appointment if they need one.
- Too many people are not getting the right care, first time, because they are not supported enough to make the correct choice when deciding which service to use. This can delay treatment and is wasteful.
- NHS budgets are under severe pressure and we have to ensure that they are used to best effect.
- Corby’s health services need to be sustainable in the long term as part of a wider care system.