Right care, first time

It’s not easy knowing where to go when you or a loved one is unwell or injured.

We want to help you know more about what services are available and when to use them – so you always get the RIGHT CARE, FIRST TIME.


Watch out for posters and leaflets in and around Corby – as well as at GP surgeries, the Urgent Care Centre and pharmacies.

Download the poster Get the right care first time if you’d like to display it in your venue, business, workplace or a local community venue.

You can also follow us at @NHSCorby on Twitter or visit the Corby CCG Facebook page for the latest news, updates and information. Use the hashtag #rightcarefirsttimeCorby.

Self care

A well-stocked first aid box at home can help you deal with very minor illnesses and injuries, such as colds, sore throats and grazes.


If you have aches and pains, an upset tummy or a bad cold and you are not sure what to take to make you feel better, visit your local pharmacy or chemist. You can also talk to the pharmacist in private about health concerns – and you don’t need an appointment.

GP services (also called primary care)

If you need support for a long-term health problem or concern, have an illness or injury that isn’t getting better, make an appointment at your GP practice. As well as GPs, practices have a range of healthcare professionals that can help you.

Additional appointments are now also available evenings, weekends and Bank Holidays following the launch of Corby’s extended access service. These take place at the Woodsend GP practice and you can book these through your own GP practice during their normal opening hours. Appointments are available with GPs, nurses, health care assistants and first contact physiotherapists.

When your surgery is closed you can get access to primary care through the out of hours GP service. This can be access through NHS111. This service is only for people whose illness cannot wait until their GP practice is next open and they need to be seen by a nurse or GP.

Urgent Care Centre

For minor injuries and illnesses that need to be looked at that day, but are not life-threatening, the Urgent Care Centre is open 8am until 8pm every day. Conditions that can be treated there include sprains or possible broken bones, burns and illnesses such as abdominal pains or skin conditions.

A&E and 999

A&E and 999 are for critical or life-threatening illnesses or injuries. These include new chest pains, serious injuries, loss of consciousness or heavy bleeding.

If you or someone you know is having any stroke symptoms, call 999 immediately.

NHS 111

If you’re still unsure where to go, call NHS 111. It’s there 24 hours a day, every day of the year for advice and direction. If needed, operators can also book appointments to see a health professional.


Last updated: 30/07/2019